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FAQs (NEW)

How does the smell get removed?

The moso bamboo charcoal attracts and absorbs the moisture and bacteria which cause the odor.

How long does it take to remove the smell?

For relatively new shin guards you will notice a significant improvement after only 24 hours. For older shin guards, it could take 2 to 3 days.

Is there any scent left behind?

Our products are fragrance free, so you won’t have harmful chemicals masking the odor.

How do I reuse the insert?

Simply place the insert in the sun for a couple of hours in order for the heat to dry out the pores in the moso bamboo charcoal and they will be ready to use.

How do I change the moso bamboo charcoal insert bag?

Place the moso bamboo charcoal bag into the center pocket and seal the velcro at the top to keep it securely positioned in the bag. That's it!

What happens if the moso bamboo charcoal bag gets wet?

No worries! Just place it in the sun until it dries out and then put it back in your shin guard bag.

What type of charcoal is it?

Our moso bamboo charcoal is 100% natural moso bamboo charcoal. It is fired at 800°C and cut to a grain size of 1-3mm which gives the best absorption possible.

What size shin guards fit in the bags?

Fits shin guards up to 10 inches.

What can I do if it doesn't seem to be working on my shin guards?

While this is not common, it is possible that your moso bamboo charcoal bag was exposed to moisture at some point. Just place the moso bamboo charcoal bag in the sun for two hours to rejuvenate it .

Are there any other substances that the moso bamboo charcoal can absorb?

Some other substances are: formaldehyde, ammonia, benzene, and chloroform gases.

Can I just throw all of my gear in a duffel bag with the moso bamboo charcoal insert to dry it all out?

Xeros Gear™ deodorizing bags are for individual pieces of gear in which the problem areas are targeted so they can dry faster and more thoroughly.

Can I wash the shin guard bag in the washing machine?

You can wash the deodorizing shin guard bag in the machine after removing the moso bamboo charcoal bag.

How do I know this really works?

Moso bamboo charcoal is used in a multitude of products to remove moisture and odors. Its widespread use validates its effectiveness so you can have peace of mind that you will be getting a quality product. Of course, we also put it through extensive testing on our own and have lots of fresh smelling sports equipment as a result!